Shipping-FAQ's
Shipping Info
At Mechanic Superstore, our commitment is to provide you with the best customer service possible. For this reason, we offer you all kinds of delivery options so that you can choose the one that suits you best.

I Have The Equipment To Unload My Order
- Do you have a forklift, a high-capacity hoist, or a tractor in your facility? In that case, this option may be the one for you.Aspects to keep in mind when choosing this option.
- The most popular 2-post lifts (with 9,000 lb and 10,000 lb capacity) have a shipping weight of approximately 1,400 lbs and 1,900 lbs, respectively. On the other hand, a 15,000 lb capacity 2-post lift has a 2,700 lb shipping weight.
- Given the packaged lift and hydraulic power unit’s weight, they cannot be unloaded from the trailer by hand. Simply put, IT IS MANDATORY TO USE A SUITABLE FORKLIFT OR HOIST FOR UNLOADING THE LIFT.
- You are solely responsible for unloading your equipment from the truck. The truck driver cannot do this for you.
- Mechanic Superstore uses trustworthy freight companies to make the deliveries. It is your responsibility to be present on the scheduled date and time of the delivery.
- There will be a receiver charge of $135 if the truck driver arrives at the designated location and the customer does not have the necessary means ready to unload the lift.
- In case you do not have the necessary equipment to unload the equipment do not worry. Mechanics Superstore offers other delivery options.

Do you have a hitch trailer to transport your lift? If so, then this might be the best option.
Aspects to keep in mind when choosing this option.
1. Mechanics Superstore and our brands’ warehouses have the means to load your car lift into an appropriate trailer.
2. Given the weight and dimensions of car lifts, we cannot load lifts directly into vehicles or trucks. To safely transport your lift, you will need a hitch trailer. Will this option not work for you? Perhaps the warehouse is too far from your location? If so, keep reading.

Think of this option as a variation of the previous one. Even so, this could be an excellent alternative to picking up the lift at one of our warehouses. Instead, we can take the car lift to a warehouse closer to your location.
You will still need a hitch trailer to transport the lift for this option, but you can save on freight costs if you have an LTL Carrier close to your shop.

Neither of the above delivery options suits you? Then we have the solution.
We will dispatch your lifts directly to a local installer in your area. This way, you will not have to worry about anything since the installer would be in charge of the logistics.
Aspects to keep in mind when choosing this option.
1. You still have to pay the freight fee to the installer (or dock hold for the installer to pick up the lift)
2. We will quote th e installation fee before you pay for the lift so that you can get an idea of the total amount to pay (car lift + freight + installation).
Do you have another delivery option in mind? In that case, do not hesitate to contact us. At Mechanic Superstore, we are open to all kinds of solutions, as long as they comply with the relevant local regulations and safety standards.


Product Description
Topdon USA Phoenix Pro Advanced OE-Level Diagnostic Scanner
The Phoenix Pro is an advanced OE-level diagnostic scanner that provides in-depth looks into a car's automotive systems. This innovative and powerful device features online programming & coding, ECU programming, and active tests. It includes 22 of the most essential service functions, such as Oil, SAS, TPMS and EPB Resets, Throttle Matching, Gear Learn, Immobilizer coding, Injector Coding, and much more. With comprehensive worldwide coverage, including over 120 models, the Phoenix Pro expands any shop's ability to work on even more vehicles. Its robust diagnostic power and vast capabilities will diminish the downtime, propelling your business forward.

Product Features
- Exceptional OE-Level functionality from comprehensive OBD2 diagnostics & services to advanced ECU coding and programming
- Interactive Data Logging sessions enable direct contact with professional tech support for first-hand troubleshooting of diagnostic bugs and errors
- 12 inch HD capacitive touch screen
- Built for daily use in a shop environment with rubberized outer protection and rugged internal housing.
- USA-based tech support with industry-leading 1-hour callback promise.
- Special functions including • OIL RESET • SAS RESET • EPB RESET • IMMOBILIZER • INJECTOR CODING • SUNROOF RESET • GEARBOX • EGR ADAPTION • DPF RESET • ABS BLEEDING • TPMS RESET • BMS RESET • AFS RESET • SUSPENSION RESET • GEAR LEARN • THROTTLE MATCHING
- Module replacement
- Module Programming
- Personalization functions
- Automatic power-off to preserve battery life
- Modular design allows for future capability expansions
- Excellent up-close visual inspections in confined areas, such as engine cylinders and minor part inspections
EXTENSIVE COVERAGE: This exceptional OE-Level functionality diagnostic scanner is available for over 80 1996 US-based, 2000 European-based, and newer OBDII protocol vehicles with full OBDII functions, 11 unique services, and complete systems diagnostics
TECHNICAL SUPPORT: This diagnostic tool supports first-hand troubleshooting of diagnostic bugs and errors. One-stop multitasking design for ideal management of workshop operations to keep all data files, customer information, and vehicle records well organized

Product Specifications
Model | Phoenix Pro |
Operating System | Android 5.1.1 |
Processor | 8-Core 2.0GHz processor |
Memory | 2GB RAM & 64GB Embedded Memory |
Display | 12” Display with 1920x1200 resolution and capacitive touch screen |
Connectivity | 802.11a/b/g/n/ac WIFI, 2.0 3Mbs Bluetooth, RJ45 Ethernet Connection, 2.0 USB, HDMI 1.4a, SD Card (supports up to 128GB) |
Camera | 8.0 Megapixels, Autofocus with Flashlight, Front: 2.0 Megapixels |
Sensors | Gravity Accelerometer |
Audio Input/Output | Microphone, Dual Speakers, 3.5mm stereo/standard headset jack |
Power and Battery | 3.7V/15000mAH Lithium-polymer battery |
Input Voltage | DC/5V/3A |
Power Consumption | Max 20W |
Operating Temperature | 14℉ - 131℉ ( 10°C - 55°C) |
Dimensions | 14.80” x 8.6” x 1.96” |
Weight | 4.62 LBS. |

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