Topdon USA Phoenix Remote Automotive Diagnostic Scanner
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At Mechanic Superstore, our commitment is to provide you with the best customer service possible. For this reason, we offer you all kinds of delivery options so that you can choose the one that suits you best.

I Have The Equipment To Unload My Order
- Do you have a forklift, a high-capacity hoist, or a tractor in your facility? In that case, this option may be the one for you.Aspects to keep in mind when choosing this option.
- The most popular 2-post lifts (with 9,000 lb and 10,000 lb capacity) have a shipping weight of approximately 1,400 lbs and 1,900 lbs, respectively. On the other hand, a 15,000 lb capacity 2-post lift has a 2,700 lb shipping weight.
- Given the packaged lift and hydraulic power unit’s weight, they cannot be unloaded from the trailer by hand. Simply put, IT IS MANDATORY TO USE A SUITABLE FORKLIFT OR HOIST FOR UNLOADING THE LIFT.
- You are solely responsible for unloading your equipment from the truck. The truck driver cannot do this for you.
- Mechanic Superstore uses trustworthy freight companies to make the deliveries. It is your responsibility to be present on the scheduled date and time of the delivery.
- There will be a receiver charge of $135 if the truck driver arrives at the designated location and the customer does not have the necessary means ready to unload the lift.
- In case you do not have the necessary equipment to unload the equipment do not worry. Mechanics Superstore offers other delivery options.

Do you have a hitch trailer to transport your lift? If so, then this might be the best option.
Aspects to keep in mind when choosing this option.
1. Mechanics Superstore and our brands’ warehouses have the means to load your car lift into an appropriate trailer.
2. Given the weight and dimensions of car lifts, we cannot load lifts directly into vehicles or trucks. To safely transport your lift, you will need a hitch trailer. Will this option not work for you? Perhaps the warehouse is too far from your location? If so, keep reading.

Think of this option as a variation of the previous one. Even so, this could be an excellent alternative to picking up the lift at one of our warehouses. Instead, we can take the car lift to a warehouse closer to your location.
You will still need a hitch trailer to transport the lift for this option, but you can save on freight costs if you have an LTL Carrier close to your shop.

Neither of the above delivery options suits you? Then we have the solution.
We will dispatch your lifts directly to a local installer in your area. This way, you will not have to worry about anything since the installer would be in charge of the logistics.
Aspects to keep in mind when choosing this option.
1. You still have to pay the freight fee to the installer (or dock hold for the installer to pick up the lift)
2. We will quote th e installation fee before you pay for the lift so that you can get an idea of the total amount to pay (car lift + freight + installation).
Do you have another delivery option in mind? In that case, do not hesitate to contact us. At Mechanic Superstore, we are open to all kinds of solutions, as long as they comply with the relevant local regulations and safety standards.


Product Description
TOPDON Phoenix Remote Automotive Diagnostic Scanner
TOPDON®’s Phoenix Remote™ is an automotive diagnostic scanner with extensive coverage of over 200 passenger car and new energy vehicle models. Featuring Remote Diagnosis, this tool offers unprecedented insight and convenience. This functionality enables real-time communication between smart tools without space constraints and leverages OE-level functions - making it a game-changing device for repair shops.
The Phoenix Remote provides unprecedented coverage with its MDCI, an expanded VCI equipped with the latest protocols: CAN2.0, CAN FD, DoIP, J2534 (only for Remote Access programming), D-PDU, and RP1210. It also offers a variety of advanced functions and crucial features, such as Cloud-based Programming, Coding, and FCA Secure Gateway Access.
Dual Diagnosis for Limitless Capabilities
- With Remote and Local/Intelligent Diagnosis this cutting-edge car scanner gives you diagnostics capabilities with no boundaries.
Get the Job Done at Any Time and from Anywhere
- The Phoenix Remote supports voice & video calls to ensure real-time communication between customers and technicians.
Get Instant Support From TOPDON Professionals
- This tool's technical support includes a remote service staff composed of TOPDON's professional technicians, available to offer instant assistance throughout remote diagnosis procedures.
Access the Latest Protocols with the Remote
- This diagnostic scanner includes all the mainstream protocol access you need to perform complex work on the newest vehicle models. Its MDCI includes CAN2.0, CAN FD, DoIP, J2534 (only for Remote Access programming), D-PDU, and RP1210 protocols, covering passenger and commercial cars, as well as semi-trucks.
Cloud-Based Programming for 9+ Brands!
- Offering intelligent, fast, and convenient program file identification the Phoenix Remote allows you to perform online ECU programming for 9+ brands.
Access to Advanced Functions
- Perform other vehicle modifications by accessing advanced functions with the Phoenix Remote. This core scanner lets you unlock special vehicle features. Applicable to Audi, BMW, Ford, Mercedes-Benz, Toyota, Volkswagen, and more brands.
New Energy Cars
- This tool supports New Energy Cars allowing you to expand your revenue and work on even more models.
200 Vehicle Models
- It includes a comprehensive database with over 200 vehicle models, offering unmatched coverage unlike any other diagnostic tool.
Topology Mapping
- Topology Mapping gives users the best layout of a vehicle's structural components to easily identify faults and network communication issues.
FCA Secure Gateway Access
- It supports FCA Secure Gateway Access, letting you adjust protected functions on the most modern makes.
VAG (Volkswagen Audi Group) Coverage
- The VAG Guided Procedures include intuitive step-by-step directions for Volkswagen, Audi, Skoda and SEAT vehicles.

Product Features
- Dual Diagnosis for Limitless Capabilities
- Get the Job Done at Any Time and from Anywhere
- Get Instant Support From TOPDON Professionals
- Access the Latest Protocols with the Remote
- Cloud-Based Programming for 9+ Brands!
- Access to Advanced Functions
- New Energy Cars
- 200 Vehicle Models
- Topology Mapping
- FCA Secure Gateway Access
- VAG (Volkswagen Audi Group) Coverage

Product Specifications
PHOENIX REMOTE TECHNICAL SPECS
Screen Dimensions | LCD 10.1”, 1280 x 800 |
CPU | 4-Core Processor, 2.0 GHz |
Operating System | Android 10.0 |
RAM | 4G |
ROM | 128G |
Rear Camera | 13MP |
Battery | 12000 mAh |
Operating Voltage | 9~36V |
Storage Temperature | -20℃~60℃(-4℉~140℉) |
Working Temperature | 0℃~50℃(32℉~122℉) |
Dimension | 291 x 199 x 50mm (11.46 x 7.83 x 1.97”) |
Package size | 563 x 412 x 184mm (22.16 x 16.22 x 7.24”) |
Multilingual Support | 23 Languages |

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